How to Find Messages Removed from a Journey
When you edit a journey and remove a step, the message attached to that
step is not permanently deleted. It becomes Archived — all of its
historical performance data (sent, delivered, opened, clicked) is
preserved, and you can still access it.
Using the View filter on the Messages page
By default, the Messages table shows only active messages. Archived
messages are hidden until you change the View filter.
- Go to Communications > Messages.
- Click the View filter (the eye icon).
- Select All to see both active and archived messages together, or
select Archived to see only archived messages.
Archived messages display with an Archived status badge so you can
distinguish them from active ones.
To return to the default view, switch the View filter back to
Active.
Using a direct URL
If you have the message’s ID or a bookmarked link, you can navigate
directly to the message detail page in your current dashboard:
https://admin.wegive.com/{your-organization-id}/database/messages/{id}.
Archived messages load normally at this URL — you do not need to
change any filter settings to view them this way. A link from the
previous (legacy) dashboard will not work — that dashboard is no
longer supported; use the current dashboard link format above instead.
Why messages are archived instead of deleted
Archiving preserves the message’s complete performance history. Even
after a step is removed from a journey, you can still review how many
people received the message, opened it, clicked through, and more. This
data remains available for reporting and analysis.
Last modified on October 22, 2026