Home
Your landing page. Shows a real-time operations view across donations, supporters, tasks, messaging, and campaigns. The Home tab is organized into independent widgets — each loading its own data — covering recent donations, today’s payouts, task queue health, upcoming messages, active campaigns, and more. See the Home Tab Guide for a full breakdown of every widget.Supporters
Your donor database.- All Supporters — Search, filter, and manage your complete supporter list. View individual profiles with giving history, engagement activity, tags, and custom fields.
- Individuals — Filtered view of supporters who are individual people (as opposed to organizations).
- Companies — Filtered view of supporters that are companies or organizations, useful for managing corporate giving relationships.
- Households — Group supporters into households to see combined family giving and manage household-level communications.
- Tags — Create and manage tags to categorize and segment supporters.
Giving
Your financial hub for tracking all money movement.- Payments — Every donation and payment processed through WeGive, with filtering and search.
- Recurring Plans — View and manage all active, paused, and cancelled recurring donation plans.
- Pledges — Track pledge commitments and their fulfillment progress.
- Payouts — Track payment processor payouts to your bank account.
Campaigns
Everything related to your fundraising campaigns, events, and peer-to-peer fundraising.- Campaigns — View, create, and manage your fundraising campaigns. Each campaign can have its own goal, timeline, designations, and associated checkout forms.
- Events — Create and manage ticketed events with dates, locations, ticket types, and capacity limits.
- Fundraisers — View and manage fundraisers tied to your campaigns.
- P2P Fundraisers — View and manage active peer-to-peer fundraiser pages created by your supporters.
Communications
Your communication and donor engagement toolkit.- Messages — Create, schedule, and send email communications to your supporters.
- Journeys — Build multi-step automated engagement sequences (e.g., a new donor welcome series).
- Communication Lists — Create and manage segmented mailing lists.
- Conversations — View and manage two-way conversations with supporters.
Elements
Your donor-facing fundraising tools — the forms and pages supporters interact with.- Checkouts — Your donation forms. Customize amounts, payment methods, branding, custom questions, and thank-you experiences. Your default checkout is named
{Your Org} Default Checkout(e.g., “Acme Nonprofit Default Checkout”). - A/B Tests — Run split tests between two checkout configurations to see which performs better.
- Forms — General-purpose forms for collecting information from supporters (separate from donation checkouts).
- Pledge Templates — Configure templates for pledge commitment forms where donors can promise future gifts.
- P2P Templates — Configure templates for peer-to-peer fundraising pages that supporters can create on your behalf.
Portal
Control the donor-facing portal experience and the impact content shown to donors.- Impact Stories — Publish stories and updates that appear on the donor portal.
- Impact Numbers — Create visual impact metrics to share with donors (e.g., “Your $50 feeds a family for a week”).
- Profile Settings — Configure the donor portal profile experience.
Reporting
Your analytics and data export hub.- Revenue — Reports on donation revenue, trends, and totals.
- Engagement — Calendar View of supporter engagement activity.
- Exports — Download your data as CSV files.
Settings
Access your account-wide configuration from the gear icon at the bottom of the sidebar. Settings opens in a full secondary panel with a search bar and labeled subheaders that group related items. Your Preferences- General — Your personal account info.
- Notifications — Manage which notifications you receive.
- Organization — Legal name, DBA, EIN, address, timezone, and other organization-level details.
- Installation — Custom domain setup and SSL certificates.
- Team — Invite members and manage roles.
- Billing — Manage your WeGive subscription and billing details.
- Payment Settings — Payment processor configuration (WeGive, Stripe, PayPal).
- Payout Items — Configure how items appear on payouts.
- Email Settings — Custom email domain authentication and sender addresses.
- Email Templates — Build reusable email templates for consistent branding.
- Phone Numbers — SMS phone number management.
- RSS Feeds — Manage RSS feeds used for RSS-to-email content.
- Variable Fallbacks — Set default values for personalization variables (e.g., if a donor’s first name is missing, use “Friend” instead).Triggers — Configure automated actions that fire based on events (e.g., send an email when a donor makes their first gift).
- Trigger History — See when automated triggers have fired and what actions they took.
- Bounces — Monitor bounced email addresses.
- Complaints — Track spam complaints.
- Unsubscribes — View donors who have unsubscribed from communications.
- Whitelist — Manage your email whitelist for delivery exceptions.
- Custom Fields — Define custom data fields for donor records.
- Imports — Upload CSV files to bulk-import donors, transactions, and recurring plans.
- Redirects — Manage URL redirects.
- Files — Manage uploaded files and documents.
- Merge Records — Deduplicate and merge donor records.
- Donor Logins — View and manage donor portal login credentials.
- Deletion Requests — Process GDPR and donor data deletion requests.
- Integrations — Connect and configure CRM integrations (Salesforce, Bloomerang, Virtuous, Neon, etc.).
- Integration Logs — Monitor sync activity and troubleshoot integration issues.
- Integration Locks — Manage record locks that prevent sync conflicts.
- Annual Tax Statement — Configure annual tax statement generation for your donors.
- Scheduled Exports — Set up recurring automated exports.
- API — Manage API keys and developer access.
- Audit Logs — View a detailed log of all changes made in the dashboard.
Navigation Tips
- Hover to expand: The flyout panel appears when you hover over or click a main section icon. Move your mouse away to collapse it.
- Active section highlighting: The sidebar highlights your current section and page so you always know where you are.
- Settings opens differently: Unlike the other sections, Settings opens in a full secondary panel with a search bar at the top and clearly labeled subheaders.
- Role-based visibility: If you don’t see a section listed above, it may be restricted to a different role. The dashboard automatically hides sections and individual pages you don’t have access to. Check with your Admin if you need access.