Before you start
- An existing team member with admin access needs to invite you.
- The invite is sent to a specific email address. You must accept it using that same address.
- WeGive is accessed at admin.wegive.com.
Step 1: Your admin sends the invitation
An existing user on your team goes to Settings > Team, enters your email address, selects the role you should have, and clicks Send Invite.
Once the invite is sent, you appear in the team list with a status showing that your invitation is pending. That status changes to Active after you accept.
Tip for admins: Choose the role carefully at this stage. The role controls what the new user can see and do inside the platform. You can change it later from the same Team page using the Role dropdown.
Step 2: Check your email for the invitation
You will receive an email from WeGive ([email protected]) with the subject line “You have been invited to use WeGive!”
The email confirms which organization invited you and includes a signup link that is unique to you.
Do not see the email?
- Check your spam or junk folder.
- Search your inbox for “WeGive” or “[email protected]”.
- Confirm with your admin that they sent the invite to the correct email address.
- Ask your admin to resend the invitation if needed.
Step 3: Accept the invitation
Click the signup link in the email. It opens a WeGive page confirming the organization you have been invited to and the account you are joining as.
Review the details on this screen, then click one of the following:
- Accept invite if the organization name and email address shown are correct. This adds you to the organization.
- Use another account if you need to join with a different email address. Note that the invitation itself was issued to one specific address, so if that address is wrong, your admin will need to send a new invite.
Step 4: Set up your login and sign in
After accepting, follow the prompts to finish creating your account. If this is your first time using WeGive, you will be asked to set a password. If you already have a WeGive login with that email address, the organization is simply added to your existing account. You will then land in the WeGive admin dashboard and can go to admin.wegive.com any time to sign in.Best practices
For new users
- Accept your invitation promptly. Invite links are meant to be used once and shortly after they are sent.
- Use the exact email address the invite was sent to. Accepting with a different address will not attach you to the organization.
- Use a work email address rather than a personal one where possible, so access stays tied to your role.
- Never forward your signup link. It grants access to your organization’s WeGive account. If someone else needs access, have an admin invite them directly.
- Set a strong, unique password that you do not reuse on other tools.
- Bookmark admin.wegive.com so you always log in through the official page rather than an old email link.
- If an invitation arrives that you were not expecting, confirm it with your admin before clicking anything.
For admins sending invitations
- Double check the email address before clicking Send Invite. A typo sends the invite to the wrong inbox and the invitation will need to be reissued.
- Give each person the lowest role that still lets them do their job, and adjust later if their responsibilities change.
- Give the new user a heads up that the invite is coming, so it is not mistaken for spam.
- Invite people individually with their own address. Shared logins and shared inboxes make it impossible to tell who made a change.
- Review your Team page regularly and remove anyone who has left the organization or no longer needs access.
- Watch for invites that stay pending. That usually means the email landed in spam or went to the wrong address.
Frequently asked questions
My invitation link is not working.Invitation links are single use. If you have already accepted the invite, go straight to admin.wegive.com and log in instead. If you have not accepted it yet and the link still fails, ask your admin to resend the invitation by copying the link in the dashboard. Then open the link in an incognito window. Can I be part of more than one organization?
Yes. Each organization sends its own invitation, and you accept each one the same way. How do I get removed from an organization?
An admin can remove a member from Settings > Team using the delete icon on the right side of that member’s row.