> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wegive.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding a Phone Number for SMS

> WeGive Help Center article: Adding a Phone Number for SMS

WeGive lets you send SMS and MMS messages to your contacts. Before you can send anything, you need to add a phone number to your organization. You have two options:

* **Buy through WeGive** — purchase a number through WeGive for **\$5/month**. The fastest way to get started; no separate accounts required.
* **Bring Your Own Twilio Account** — connect a number you already own in Twilio. You're billed directly by Twilio for that number.

This article walks through both.

## Getting to the Phone Numbers screen

1. Open **Settings**.
2. Under **Communications**, select **Phone Numbers**. (You can also type "phone" in the settings search to find it quickly.)
3. Click **Add Phone Number** in the top right.

If you haven't added a number yet, this screen will show "No phone numbers."

## Option 1: Buy through WeGive

Use this if you want WeGive to handle the number for you. It costs **\$5/month per number**, billed through your WeGive account.

### Step 1 — Choose the method

In the **Add a Phone Number** window, select **Buy through WeGive**, then click **Continue**.

### Step 2 — Search for a number

On the **Search Numbers** screen, set your search options:

* **Country** — the country for the number (defaults to US).
* **Type** — choose **Local** or **Toll-Free**.
* **Filter by number** — enter the digits you'd like in the number, such as an area code (e.g., `925`).
* **Matching** — choose where those digits should appear:

  * **First Part Matches** — digits at the start of the number (best for area codes).
  * Other options let you match digits at the end or anywhere in the number.

Click **Search**. WeGive returns a list of available numbers, each showing its location and the **\$5/mo** price.

### Step 3 — Select a number

Find a number you like in the results and click **Select** next to it.

### Step 4 — Confirm your purchase

On the **Confirm Purchase** screen, review the number, location, type, and monthly fee. To enable the purchase, check **both** boxes:

1. **"I agree to be billed $5 now, then $5 per month starting at my next billing cycle."**
2. The second agreement box below it.

*Note: The* ***Confirm Purchase*** *button stays greyed out until both boxes are checked.*

Once both are checked, click **Confirm Purchase**. Your new number is added to your organization and is ready to use for SMS right away.

## Option 2: Bring Your Own Twilio Account

Use this if you already have a phone number in your own Twilio account. You'll be **billed directly by Twilio** for the number — WeGive doesn't charge the \$5/month fee in this case.

Before you start, have these details from your Twilio account ready:

* Your phone number (or short code)
* The **Phone Number SID** from Twilio
* Your **Twilio Account SID**
* Your **Twilio Auth Token**

### Step 1 — Choose the method

In the **Add a Phone Number** window, select **Bring Your Own Twilio Account**, then click **Continue**.

### Step 2 — Choose the number type

At the top of the **Import from Twilio** screen there's a **Standard number** toggle:

* **Standard number (toggle on)** — a long phone number such as `+1 555 123 4567`. Supports SMS, MMS, and voice. Its SID starts with `PN`.
* **Short code (toggle off)** — a 5–6 digit short code. Its SID starts with `SC`, and WeGive automatically adds the required `HELP` and `STOP` auto-responses to keep the short code compliant with carriers.

### Step 3 — Enter your credentials

| Field | What to enter | Format |
| - | - | - |
| **Phone Number** | The number itself | Standard: `+15551234567` · Short code: 5–6 digits |
| **Phone Number SID** | The number's SID in Twilio | Standard starts with `PN`; short code starts with `SC` |
| **Twilio Account SID** | Your Twilio account SID | Starts with `AC` |
| **Twilio Auth Token** | Your Twilio auth token | — |

### Step 4 — Import

Click **Import Number**. WeGive connects to your Twilio account using the credentials you provided and adds the number to your organization.

## After you've added a number

Your number appears on the **Phone Numbers** screen and can be used for SMS communications. You can add additional numbers anytime by clicking **Add Phone Number** again.

## Troubleshooting

* **The Confirm Purchase button won't activate.** Make sure both agreement checkboxes on the Confirm Purchase screen are checked.
* **My import failed.** Double-check that each SID is in the correct format — the **Account SID** starts with `AC`, a **standard** Phone Number SID starts with `PN`, and a **short code** SID starts with `SC`. Also confirm your Auth Token is current.
* **I don't see any search results.** Try a broader search — fewer digits in the filter, a different area code, or switching the number type between Local and Toll-Free.

## Pricing at a glance

| Method | Cost | Billed by |
| - | - | - |
| Buy through WeGive | $5/month per number ($5 now, then \$5 per month) | WeGive |
| Bring Your Own Twilio | Your Twilio rate | Twilio |


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